Shipping Policy

 

1. Processing Time: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that during peak seasons or promotions, processing times may be slightly extended.

2. Shipping Methods: We offer several shipping options to cater to your needs. The available shipping methods will be displayed during the checkout process, and you can choose the one that best suits your preferences.

3. Shipping Destinations: OneStopB.com currently ships to US , Europe and Southern Africa. If your location is not listed, please contact our customer service for assistance.

4. Shipping Rates: Shipping rates vary based on the shipping method chosen, the weight of the package, and the destination. You can view the shipping costs during the checkout process before completing your order.

5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment using the provided tracking number.

6. Estimated Delivery Times: Delivery times depend on the shipping method selected and the destination. Estimated delivery times are as follows:

  • Standard Shipping: 5-10 business days
  • Expedited Shipping: 3-5 business days
  • Express Shipping: 1-3 business days

Please note that these are general estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing and unforeseen delays.

7. Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply to their order. OneStopB.com is not responsible for delays or additional charges incurred at customs.

8. Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer service team at lorretty288@gmail.com for assistance. We will do our best to resolve any problems promptly.

9. Holiday Shipping: During peak holiday seasons, there may be slight delays in processing and delivery times. We recommend placing your orders in advance to ensure timely delivery.

10. Contact Information: If you have any questions or concerns about our shipping policy, please contact us at lorretty288@gmail.com or +27 81 627 6515.

Note: This shipping policy is subject to change without notice. Please check back periodically for any updates.